CUSTOMER CHARTER

Our Charter

To provide the highest quality educational tours, with superior level of teacher support, at competitive all-inclusive prices.

About Varsity Travel

For 22 years Varsity Travel have organised fully guided tours for schools and colleges based on the Key Stages of the National Curriculum. Through identifying how we can better serve teachers’ needs, we have grown to become the UK’s leading niche Tour Operator for superior-service educational tours.

During the tour, we offer levels of teacher support that were previously simply unavailable. Our reputation is based on sensible control and supervision, good organisation, a comprehensive risk and safety program, excellent accommodation, catering and a balanced, tailored itinerary. Our office is based in Muswell Hill and is managed by the founder Laurence Higham, who will oversee the planning of your tour. Over the years we have built a loyal following of schools and colleges that join us year after year.

‘Everything worked like clockwork. Excellent hotel, food & of course an amazing itinerary. The buzz created in school is so positive. Already looking forward to next year.’

Mrs Jo Sarrazin Head of MFL. Heath End School Farnham
Mrs Jo Sarrazin

‘I have used Varsity Travel since 2006 & have found their service consistently reliable with excellent communication. They will assist and guide you carefully throughout the booking process, and will also come to your school and complete a presentation to parents if required.
As it is a smaller family-run business I feel that there is a more personal touch to what Varsity offer and deliver professionally. I have just returned from a wonderful Varsity Art Tour of Andalusia and have already discussed with Laurence our next tour with Varsity to Florence!’

Mr. Clive Robinson Weald of Kent School, Tonbridge
Mr. Clive Robinson

‘From the outset, planning and presenting to parents, all the way through to working alongside ourselves, Varsity has allowed us to focus on the students in full knowledge that all the organisation behind the scenes has made our lives as simple as possible.
On the trip Laurence is equally attentive to staff and pupils and highly knowledgeable about the locations we are visiting . We have used Varsity for four years and have already booked again for next year. First class service and great people to work with.’

Mr. Paul Brown Head of Art, John Hanson School Andover
Mr. Paul Brown

‘One of our students described our Venice tour as ‘the best tour ever’ and it would
be hard to disagree. We thought that organising a term-time tour would be
challenging but Varsity took care of so much that we actually felt refreshed by the
experience.’

Mr Cavan Pledge Head of Art, Hillview School Tonbridge
Mr Cavan Pledge

‘Our tour totally met our learning objectives & exceeded expectations. The tour
guide Raoul could not do enough for us. A fantastic experience. We look forward
to working with Varsity again next year.’

Mr. Andrew Parker Head of History, Outwood Academy Bydales
Mr. Andrew Parker
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